Five problems, five pages
Five problems. Pick yours.
Every agency we talk to has at least one of these. Each page shows the pain, what it costs, and the part of heykiku that ends it.
The five
Which one sounds like your week?
The founder bottleneck
When every question runs through one person, and that person is you.
See the fixScattered knowledge
When the answer exists in Notion, Drive, Slack or email, and nobody knows which.
See the fixKnowledge loss
When someone leaves and everything they knew leaves with them.
See the fixSlow onboarding
When every new freelancer asks the same three questions you answered last month.
See the fixOutdated knowledge
When the doc is right there, looks fine, and has been wrong since March.
See the fixBefore you pick
Questions about all five
We have more than one of these. Where do we start?
Start with the one that interrupted you most recently. The five pages describe the same product from five angles, so you are not choosing a plan — you are choosing which documents to upload first. Pick the problem that costs you time this week, put the docs it touches into heykiku, and the other four get smaller on their own.
Is this five different products?
No. One product, one knowledge base, one price. These are five ways the same gap shows up: your team needs an answer that lives in a document, and getting it currently costs somebody an interruption. Every page ends in the same place — your docs in heykiku, your team asking kiku instead of asking you.
None of these is quite our problem. Is heykiku still for us?
Probably, if the shape matches: answers live in your documents, and not everyone should see every document. That second half is what most tools skip. heykiku tags each document by sensitivity, and a freelancer asking a question only ever gets an answer built from the documents their role allows. If that is the constraint you keep running into, the specific symptom matters less than you think.
What you keep
Knowledge thatstays up-to-date.
kiku flags what's gone stale and keeps your team's answers current — even when people walk out the door.
How do we onboard new clients?
Welcome packet → Kickoff call → Access setup → First milestone review.
From Onboarding Guide