Source: https://heykiku.com/compare/guru

# heykiku vs Guru: AI Knowledge Base for Agencies | heykiku

Guru charges $25/seat — including freelancers. heykiku gives agencies an AI knowledge base with role-based access for $29–$79/month flat. No per-seat pricing.

## Frequently asked questions

### What is Guru knowledge management?

Guru is an enterprise knowledge management platform that organizes company information into wiki-style ‘cards’ with SME verification and AI-powered search. It’s primarily used by customer support, HR, and operations teams at mid-market companies. Pricing starts at $25 per user per month — including contractors.

### How much does Guru cost for a small team?

Guru’s Team plan costs $25 per user per month (billed annually). There is no free plan and no view-only tier — every user, including freelancers, is a paid seat. AI credits are billed separately on top of the seat price. heykiku covers up to 15 users for $79/month flat, with no per-seat charges for freelancers.

### What are common complaints about Guru?

Based on 2,300+ G2 reviews, the most cited complaints are: irrelevant search results as the knowledge base grows (152 mentions), keyword-dependency making content hard to find (136 mentions), and organizational challenges with nested collections (110 mentions). Smaller teams without dedicated knowledge managers also report a steep learning curve for the card-based system.

### Is Guru good for agencies?

Guru works well for enterprise teams with dedicated knowledge managers. For agencies, every freelancer requires a $25/month seat, the card-based model means rewriting existing docs, there’s no voice capture, and access control is built around employee roles rather than the general/internal/sensitive tiers agencies need. Agency-specific alternatives like heykiku are designed around these workflows.

### What’s the difference between Guru and heykiku?

Guru is an enterprise knowledge platform with SME verification workflows and AI-powered search across wiki-style ‘cards’ ($25/user/month). heykiku is built for agencies: upload existing documents (PDFs, Word, voice memos), invite your team with role-based access tiers, and one AI assistant answers from approved content. heykiku starts at $29/month for up to 5 users — flat-rate, not per-seat.

### Does Guru have a free plan?

No. Guru discontinued its free plan. The current entry point is the Team plan at $25/user/month (annual billing). A free trial is available, but there is no view-only tier or reduced pricing for contractors who only need read access.

### Can I use Guru for freelancer access control?

Guru’s roles are designed for internal employees — all requiring paid seats at $25+/month. There is no contractor role that limits visibility to specific content tiers. For agencies needing to share brand guidelines but not rate cards, Collections require manual management and don’t scale with rotating freelancers. heykiku’s built-in access tiers (general/internal/sensitive/owner-only) handle this automatically.

### What are good Guru alternatives for small teams?

For agencies and small teams under 50 people, alternatives to Guru include: heykiku (AI knowledge base with role-based access tiers and flat-rate pricing — $29/mo for 5 users), Notion (workspace with docs and wikis — $10/user/mo), and Slite (team knowledge base with AI — $10/user/mo).

---

Full page: https://heykiku.com/compare/guru · All content: https://heykiku.com/llms-full.txt