**Source:** https://heykiku.com/help/voice-capture

# Voice Memo Capture

You explain things to your team every day. You can [record a voice memo](https://heykiku.com/features/voice-capture) and let heykiku turn that explanation into a structured, searchable document — no typing required.

## Why Voice?

Agency owners don't write documentation. They explain. The same explanation you'd give a new hire can become a searchable document—without typing a word.

## How It Works

1. Go to **Voice Memos** in the sidebar
2. Click the **+ Record** button
3. Select an access level for who should see this
4. Click **Start Recording** and explain (2-3 minutes is ideal)
5. heykiku transcribes and structures your explanation
6. Review, edit if needed, and approve

## Choosing an access level

Every voice memo needs an access tier:
- **General** — Everyone, including freelancers
- **Internal** — Employees only
- **Sensitive** — Admins and owners only
- **Owner-only** — Just you

Pick the tier that matches who should be able to find and reference this knowledge.

## Tips for Good Recordings

**Do:**
- Speak naturally, like you're explaining to a new hire
- Cover one topic per recording
- Include specific examples
- Mention exceptions and edge cases

**Don't:**
- Read from a script (sounds robotic)
- Try to cover everything in one recording
- Worry about "ums" and pauses (we clean those up)

## After Recording

Your voice memo becomes a document in "Pending Review" status. You can:
- Edit the transcription
- Adjust the access tier
- Add to a folder
- Approve to make it searchable

## Related terms

- [Tribal Knowledge](https://heykiku.com/glossary/tribal-knowledge)
- [Institutional Memory](https://heykiku.com/glossary/institutional-memory)
- [Document Agency Processes](https://heykiku.com/glossary/document-agency-processes)