**Source:** https://heykiku.com/help/upload-first-document

# Upload Your First Document

Every document you upload becomes searchable knowledge. This walks through your first upload; for the full picture of folders, tiers, and the review workflow, see [document upload and management](https://heykiku.com/help/document-management).

## Supported Formats

heykiku accepts:
- **PDF** — Scanned or native
- **Word** — .docx files
- **Excel** — .xlsx spreadsheets (converted to searchable tables)
- **Text** — .txt and .md files
- **Images** — PNG, JPEG, GIF, WebP (text extracted via OCR)

Maximum file size: 10MB per file.

## How to Upload

1. Go to **Knowledge**
2. Click **Upload** or drag files into the window
3. Select the **access tier** (who should see this content)
4. Optionally choose or create a **folder**
5. Click **Upload**

## What Happens Next

1. heykiku extracts text from your document
2. Status shows **Pending Review**
3. You can [edit the extraction](https://heykiku.com/help/edit-extraction) if needed
4. [Approve the document](https://heykiku.com/help/approve-document) to make it searchable

## Tips for First Upload

Start with something useful but not sensitive:
- Your revision policy
- Client onboarding checklist
- Brand guidelines template

This lets you test the system before adding confidential content.

## Related terms

- [Agency Knowledge Base](https://heykiku.com/glossary/agency-knowledge-base)
- [Single Source of Truth](https://heykiku.com/glossary/single-source-of-truth)