**Source:** https://heykiku.com/help/stale-documents

# Stale Document Reviews

Approved documents have a review clock. Once a document passes its review interval, it shows a badge and surfaces in the review filter so approvers know to check it.

## Review States

| State | Meaning |
|-------|---------|
| Current | Within the review interval — no action needed |
| Due | Past the interval by up to one interval length |
| Overdue | More than one interval length past the review date |

The clock starts from the last confirmed date, the approval date, or the creation date — whichever is most recent.

## The Review Banner

When you have due or overdue documents, a banner appears at the top of the Knowledge page:

- Red pill for overdue ("3 overdue")
- Amber pill for due ("5 due")

Click either pill to filter the document list to that state.

## Who Gets Notified

The daily worker runs once a day and sends in-app notifications to workspace members who have the **Approve** permission when documents transition to due or overdue status. If you don't have the Approve permission, you won't receive these alerts.

## Mark a Document as Reviewed

1. Open a document with a due or overdue badge
2. Click **Mark as reviewed** in the document panel
3. The review clock resets to today

You need the **Approve** permission to confirm a document. The button won't appear if you don't have it.

## Default Review Interval

The workspace default is set in **Settings** → **General** → **Default review interval**. Options range from 30 days (monthly) to 365 days (yearly). The default is 90 days.

## Tips

- Check the Knowledge page weekly and use the overdue filter to catch documents that need attention
- High-traffic content (rate cards, policies, onboarding checklists) should use a shorter interval than archived reference material

## Related terms

- [Agency Knowledge Base](https://heykiku.com/glossary/agency-knowledge-base)
- [Approval Workflow](https://heykiku.com/glossary/approval-workflow)
- [Single Source of Truth](https://heykiku.com/glossary/single-source-of-truth)