**Source:** https://heykiku.com/help/create-folder

# Create and Manage Folders

Folders help you organize documents logically. Here's how to create and use them.

## Who Can Manage Folders

You need the **Organize** permission to create, edit, or delete folders and to move documents. Owners, Admins, and Employees have this by default. Freelancers don't. Permissions can be [adjusted per member](https://heykiku.com/help/manage-team-permissions).

If you don't have the Organize permission, the Create button won't appear.

## Create a Folder

1. Go to **Knowledge**
2. Click **Create**
3. Select the **access level** for this folder (required)
4. Enter a folder name (up to 50 characters)
5. Optionally add a **description** (up to 200 characters)
6. Optionally pick a **color** (Red, Orange, Amber, Green, Blue, Purple, or Gray)
7. Click **Create folder**

## Folder Rules

- All documents in a folder share the same access tier
- Folder names must be unique within each access tier
- You can have the same folder name in different tiers (e.g., "Templates" in both General and Internal)

## Move Documents to Folders

1. Select a document
2. Click **Move to Folder**
3. Choose the destination folder
4. Confirm

The document will inherit the folder's access tier.

## Rename or Delete Folders

Each folder has a three-dot menu (**⋯**) in its header row.

**Rename:**
1. Click **⋯** on the folder row
2. Click **Edit folder**
3. Change the name, description, or color
4. Click **Save Changes**

**Delete:**
1. Click **⋯** on the folder row
2. Click **Delete folder**
3. Confirm — documents inside are moved to Unfiled (not deleted)

## Tips

- Use client names for client-specific content
- Create "Templates" folders for reusable assets
- Use colors to visually group related folders